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Privacy Policy

Please review our privacy policy to understand how we handle your personal information.

Providing Consent

At EVENTA, we respect your privacy and are committed to protecting your personal data. This Privacy Policy outlines how we collect, use, store, and protect your information when you use our services, including our website and mobile application.
By using EVENTA’s platform, you agree to the terms set forth in this policy. If you do not agree, please refrain from using our services.

Information We Collect

We may collect and process the following types of information:

A. Personal Information

This includes information that identifies you as an individual, such as:
  • Name
  • Email address
  • Phone number
  • Payment details (processed through secure third-party payment gateways)
  • Billing and shipping address
  • Event preferences and attendance history

B. Non-Personal Information

This includes information that does not identify you personally, such as:
  • IP address
  • Browser type and version
  • Device information
  • Cookies and tracking information (see Section 6 on Cookies)

How We Use Your Information

EVENTA uses your information for the following purposes:

A. Service Delivery

  • To facilitate event bookings, e-ticketing, and event hosting services.
  • To provide you with personalized event recommendations and consultancy.
  • To send you updates about your events, including confirmations and reminders.

B. Customer Support

To respond to your inquiries and provide assistance related to your account or events.

C. Marketing and Communications

  • To send promotional content about our services, upcoming events, or special offers that may interest you.
  • You can opt-out of marketing communications at any time by following the unsubscribe instructions in our emails.

D. Security and Fraud Prevention

To protect our platform, detect, and prevent fraudulent transactions, unauthorized access, or security threats.

How We Share Your Information

EVENTA will not sell, rent, or trade your personal data to third parties. However, we may share your data under the following circumstances:

A. With Event Organizers

When you purchase tickets or register for an event, we may share your information (name, email, etc.) with the event organizer for managing the event.

B. Service Providers

We may share your information with third-party service providers who help us operate the platform and provide our services, such as payment processors, hosting providers, and email service providers. These providers are required to protect your data and only use it for the purposes we specify.

C. Legal Requirements

We may disclose your information to comply with legal obligations, such as responding to a court order or law enforcement request.

Data Retention

A. Statutory Requirements: We will retain your personal data only for as long as is necessary to fulfill the purposes outlined in this Privacy Policy, or as required by law.
B. Account Information: We will retain your account information for as long as your account is active or as needed to provide you services.
C. Transaction Information: We retain payment and transaction records for accounting and regulatory purposes.

Cookies and Tracking Technologies

EVENTA uses cookies and other tracking technologies to improve your experience on our platform. These technologies help us to:
  • Recognize you when you return to the platform.
  • Understand your preferences and improve our services.
  • Analyze site traffic and usage patterns.

A. Types of Cookies We Use

  • Session Cookies: Temporary cookies that expire when you close your browser.
  • Persistent Cookies: Remain on your device until deleted or expired.
  • Third-Party Cookies: Cookies set by third-party services like analytics providers (e.g., Google Analytics).

B. Managing Cookies

You can control the use of cookies through your browser settings. However, disabling cookies may limit your ability to use certain features of our platform.

Your Data Protection Rights

You have the following rights regarding your personal data:
  • Access: You can request a copy of the personal data we hold about you.
  • Correction: You can request that we correct any inaccurate or incomplete information.
  • Deletion: You can request that we delete your personal data, subject to legal obligations.
  • Objection: You can object to the processing of your personal data for marketing purposes or under certain circumstances.
  • Data Portability: You can request a copy of your personal data in a structured, commonly used format.
To exercise any of these rights, please contact us at support@EVENTA.com. We may require verification of your identity before processing your request.

Data Security

EVENTA takes the security of your data seriously and implements a variety of measures to protect your personal information, including:
  • Encryption: We use industry-standard encryption technologies to protect your data during transmission.
  • Access Control: Access to personal data is restricted to authorized personnel only.
  • Secure Payments: Payments are processed through secure third-party gateways. We do not store payment card details on our servers.
Despite our efforts, no method of data transmission or storage is completely secure. Therefore, we cannot guarantee absolute security, and you share your data at your own risk.

International Transfers

EVENTA may transfer your personal data to countries outside of your jurisdiction for processing and storage. We will ensure that any such transfers comply with applicable data protection laws, including the use of appropriate safeguards like Standard Contractual Clauses.

Children’s Privacy

EVENTA’s services are not available for children under the age of 13. We do not knowingly collect personal data from children. If you believe we have collected information from a child, please contact us immediately, and we will take appropriate steps to delete the information.

Changes to this Privacy Policy

EVENTA reserves the right to update this Privacy Policy from time to time. We will notify you of any significant changes via email or through a prominent notice on our platform. Your continued use of the platform after such changes will indicate your acceptance of the revised policy.

Contact Us

I have read, understood and agree to EVENTA Pvt. Ltd.'s Privacy and Policy with my full consent. I will have no legal obligations on the matter disclosed above.
If you have any questions or concerns about this Privacy Policy or how we handle your personal data, please contact us at:
Email: support@eventabd.com